Welcome to Electric Road’s ‘Top 5 Electricity Suppliers’ Winter 2022.
At Electric Road, our key objective is to be as useful as we possibly can be for those considering their first/next electric car and related products & services. Electricity suppliers are naturally very important to many electric car owners and while price is the key consideration, renewable energy is a significant factor for a lot of owners.
Owner Ratings
Based on the 5-bolt rating system from over 2,800 Top 5 EV Surveys received up to and including 31st December, Electric Road has extracted the top 5 highest-rated electricity suppliers. Within the review forms, all owners have to provide a bolt rating out of 5 on their current supplier & tariff. We’ve then worked out the average rating for each supplier as shown below.
We hope this summary of EV owners’ opinions will help you make the right decision when the time comes to consider a new electricity supplier. The ‘Top 5 Electricity Suppliers’ will be updated each quarter ensuring you have the latest owner feedback from the Electric Road.
Top 5 Electricity Suppliers
1. Octopus Energy (4.62)
Octopus Energy are our clear winners once again with a substantially higher (average) owner rating score than the other companies in the Top 5.
About Octopus Energy
Being the UK’s most awarded energy supplier is about more than offering the cheapest deals.
We keep our costs far lower than other suppliers so we can pass savings on to you. We’ve never made a profit, and in the energy crisis, we’ve shouldered more than £150 million to give our customers the lowest variable tariff in the UK.
And if we ever get it wrong, we’ll put it right. You can even speak directly to our most senior team by emailing greg@octopus.energy. In tough times, we look after people, and give extra help to those who need it most.
We make our communications simple and transparent. You can get the most important information up front in an email rather than hunting through a password-protected account. We put you in control online, and continuously build new ways to make your experience even better, from a game-changing balance forecast tool to a prize wheel you spin whenever you give a meter reading. Explore your online account.
And we constantly push to make energy better. Tirelessly campaigning for fair protections for customers. And building innovative technologies that forge a path to a green energy system.
(as published on their website, February 2023)
Here’s what some of our owners have to say about Octopus Energy:
‘Octopus – best customer experience I’ve ever had, shame bills currently so high, but not supplier’s fault.’
Porsche Taycan 4S Sport Turismo 93kWh 2022, Mark N. Read the full Owner Review here
‘Company helpful and quick to respond to queries.’
Nissan LEAF e+ Tekna 2019, James. Read the full Owner Review here
‘Octopus standard rate – but hope to go onto special EV tariff when l get a home charger installed. I would recommend them because of their commitment to renewables.’
Hyundai IONIQ 5 LR Ultimate 2022, Mark. Read the full Owner Review here
Are you seriously considering your first or next EV? Then visit Electric Road’s CAR FINDER to get the right car for you!
2. Utility Warehouse (4.28)
About Utility Warehouse
(as published on their website, February 2023)
Here’s what one of our owners thinks of Utility Warehouse:
‘Utility Warehouse Economy 7 – cheaper rate from midnight to 7:00am. Great saving.’
Ford Mustang Mach-E 2021, Dave C. Read the full Owner Review here
‘Good provider with low cost electricity and excellent service.’
bp pulse 2021, BrainR. Read the full Home Charging Unit Review here
‘My supplier Utility Warehouse has a best in-class night rate of 10p per kWh, available from 12.30am to 7.30am. The day rate is on the high side but as I have solar panels this is less of a problem.’
MG5 EV 2022, Kentishman. Read the full Owner Review here
Are you seriously considering your first or next EV? Then visit Electric Road’s CAR FINDER to get the right car for you!
3. Good Energy (4.00)
About Good Energy
Good Energy was set up to give people the choice to do something about climate change by choosing renewable energy for their homes and businesses and we’ve been doing just that ever since.
What makes Good Energy different?
- Our electricity is 100% renewable
- Our gas is carbon neutral
- We’re powering independent, local renewable generation
- We don’t greenwash
- Our tariffs have been independently accredited as some of the greenest on the market
- We support tens of thousands of people who generate their own electricity
- We’re providing the next generation with a platform
- We’ve been at the forefront of the renewable industry and driving green energy policy for over 20 years
- We’re investing in making Britain’s transport green
- And our customers love our service.
(as published on their website, February 2023)
Here’s what some of our owners have to say about Good Energy:
‘I use Good Energy because they use renewables, not the cheapest though.’
FIAT 500e RED Edition 2021, Catherine. Read the full Owner Review here
‘I use Good Energy standard tariff. They have a cheap night-time tariff but as I have solar panels for daytime charging, I don’t use the night tariff. I recommend Good Energy because they are the only supplier producing more electricity than they sell to their retail customers.’
Nissan LEAF 30kWh 2016, Bill. Read the full Owner Review here
‘GOOD ENERGY 👍’
BMW i3s 42kWh 2021, Buzz. Read the full Owner Review here
Are you seriously considering your first or next EV? Then visit Electric Road’s CAR FINDER to get the right car for you!
4. ecotricity (3.82)
About ecotricity
Welcome to Britain’s greenest energy company. All our electricity is certified green, and also certified vegan. Our gas is a mix of carbon-neutralised natural gas and sustainable green gas. What makes us different is that we have no shareholders. So, instead of paying dividends we invest your bills in building new forms of green energy. And, you can be absolutely certain that the energy we supply will not be greenwashed.
(as published on their website, February 2023)
Here’s what some of our owners think of ecotricity:
‘I’m on Ecotricity E7 which is a completely green tariff.’
Nissan LEAF 24kWh 2016, Sue. Read the full Owner Review here
‘Ecotricity – they’re OK but they want me to send my v5 to change the tariff to a better one at night. Seems a bit over the top if you ask me. Rate is OK, given recent issues in that market, we’ve been fairly steady because they hedge their supplies against the renewable energies in the UK.’
Polestar 2 2022, Luke. Read the full Owner Review here
‘Ecotricity – Just One tariff.’
Hyundai Kona Electric 64kWh 2021, Richard. Read the full Owner Review here
Are you seriously considering your first or next EV? Then visit Electric Road’s CAR FINDER to get the right car for you!
5. So Energy (3.73)
About So Energy
In 2015, faith in energy suppliers was at an all-time low. That’s why we (Simon and Charlie, school friends who got into the energy industry together) set about building an energy company that was different, that had renewables at its heart and that could help customers reduce their environmental impact, all backed by award-winning customer service.
In 2021, we joined forces with ESB Energy and welcomed our new CEO, Monica, combining the knowledge and resources of the two companies to make something that is truly better together. This means that not only are we able to offer great, green energy, but that even in these unprecedented times, our customers can rest assured that we’re not going anywhere.
Times have moved on since 2015, and we’ve moved with them. Thank you for considering So Energy.
(as published on their website, February 2023)
Here’s what some customers think of So Energy:
‘We have been with So Energy for a number of years and so far they have not put a foot wrong. Very easy to view information Online. We are happy to deal with a reputable company.’
Gerard
‘Great customer service. Very easy to contact and deal with and very responsive to any issues. Would recommend.’
J Wales
‘Terrific company. Great service, great prices. This is my second year and got a very good renewal deal by discussing via web chat with a chap called Ed. This company never bothers you with unnecessary emails, and is quick to respond, should you need them. Highly Recommended.’
Doug Minde
Are you seriously considering your first or next EV? Then visit Electric Road’s CAR FINDER to get the right car for you!
