As Polestar continues to grow its operations in the UK market, the Swedish electric performance brand is reinforcing its commitment to easily accessible aftersales care with the appointment of 100 authorised service points across the British Isles.
“With our digital retail model we knew it would be crucial to provide our customers with a reliable and established service network from day one,” comments Head of Polestar UK, Jonathan Goodman. “With our strategic connection to Volvo Cars, we have enabled access to their service network which means that Polestar owners benefit from the Volvo service footprint all over the UK.”
Whether they need assistance with maintenance or repairs, Polestar owners only need to access the Polestar app on their phone or call Polestar Support to book a visit to their nearest service point. While a nationwide pick-up and delivery service is available, the volume and location of these service points means increased convenience should customers simply wish to visit a workshop themselves.
Polestar-authorised service technicians are trained to the highest standards and each authorised service point is required to undertake specific training in order to upgrade their technicians’ skills to handle the very latest in electric vehicle technology.
The Polestar service points benefit from up to three deliveries of parts per day via Volvo Car Group’s industry-leading parts logistics system.
Jonathan Goodman continues: “Our roots are growing ever deeper in the UK, with Polestar Spaces in London Westfield and the Trafford Centre thus far. We have also recently opened a Milton Keynes test drive location, and more will follow in Daventry, Cambridge, Harrogate and elsewhere during the summer – not to mention our 140 engineers based in Coventry who are working on the next generation of electric performance vehicles from Polestar.
“Now, we can add Polestar service points from Inverness to Truro, from Belfast to Canterbury and from Aberaeron to Norwich. Actions speak louder than words, and what we are doing demonstrates the importance of the UK market to Polestar.”
Polestar is the independent Swedish premium electric performance car brand founded by Volvo Cars and Geely Holding. Established in 2017, Polestar enjoys specific technological and engineering synergies with Volvo Cars and benefits from significant economies of scale as a result. The company is headquartered in Gothenburg, Sweden, and its vehicles are available and on the road in ten global markets across Europe and North America, and in China. In 2021, Polestar is expanding into eight new markets across Europe and Asia Pacific.
Polestar produces two electric performance cars. The Polestar 1 is a low-volume electric performance hybrid GT with a carbon fibre body, 609 hp, 1,000 Nm and an electric-only range of 77 miles (WLTP) – the longest of any hybrid car in the world. The Polestar 2 electric performance fastback is the company’s first fully electric, high volume car. The Polestar 2 model range includes three variants with a combination of long- and standard range batteries as large as 78 kWh, and dual- and single motor powertrains with as much as 300 kW / 408 hp and 660 Nm.
In the future, the Polestar 3 electric performance SUV will join the portfolio, as well as the Precept – a design study vehicle released in 2020 that is slated for future production. Precept showcases the brand’s future vision in terms of sustainability, digital technology and design.